Privacy Policy

Effective Date: May 18, 2026

Operating Domain: highvoltagetire.ca

Parent Corporate Entity: Sparky X Mobile Tire Shop

At High Voltage Tire, we are committed to maintaining the security, confidentiality, and accuracy of the personal information we collect from our customers. High Voltage Tire is an automotive service brand operated by Sparky X Mobile Tire Shop. Accordingly, all data collection, processing, and management described within this Privacy Policy are governed under the corporate legal framework of Sparky X Mobile Tire Shop (collectively referred to as "the Company", "we", "us", or "our").

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and vehicular information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, Ontario provincial privacy regulations, and other applicable legislative frameworks.

1. Information We Collect

We collect personal information necessary to provide mobile automotive tire services, process sales transaction payloads, and execute targeted business logistics. This includes, but is not limited to:

  • Identity and Contact Data: Full name, billing address, service/driveway address, telephone numbers, and email addresses.

  • Vehicle Configuration Data: Vehicle Identification Number (VIN), make, model, model variant trim, production year, original equipment manufacturer (OEM) wheel specifications, tire pressure monitoring system (TPMS) architecture, and lock-nut placement details.

  • Transaction and Financial Data: Payment details processed directly via secure third-party encryption tokens (such as Stripe integrated inside our TireConnect search widget) or Interac e-Transfer transaction metadata. We do not store raw credit card numbers on our local infrastructure.

  • Technical and Analytical Data: IP addresses, geographic location tokens, browser types, cookies, and digital tracking parameters generated during interaction with highvoltagetire.ca.

2. Vehicle Media Capture for Marketing and Documentation

As part of our standard commercial business operations, the Company documents its service appointments and showcases the technical expertise involved in premium electric vehicle maintenance.

⚠️ Marketing and Media Directive: We reserve the express operational right to take photographs, clear digital imagery, and high-definition video recordings of your vehicle, its wheels, and the active service area during any appointment. This media may be published across our official digital storefront, marketing collateral, and social media channels (including but not limited to Instagram, Facebook, and Google Business Profiles) for promotional, educational, or verification purposes.

  • Customer Opt-Out Accountability: If you do not wish to have your vehicle featured in our promotional material, you have the absolute right to opt out. To exercise this restriction, you must explicitly advise our dispatch team during confirmation or verbally notify the performing technician on-site prior to the initiation of any tire service. Absent an explicit request to opt out, you grant the Company an unrestricted, royalty-free, perpetual, worldwide license to utilize the captured media.

  • Privacy Safeguards: In all circumstances where media is published for promotional use, the Company will make commercially reasonable efforts to crop, blur, or otherwise obscure sensitive identifiers, including state/provincial license plates and distinct residential address numbers visible in the immediate background framework.

3. How We Use Your Information

The Company utilizes collected information to maintain service continuity and fulfill corporate metrics, precisely scoped to the following objectives:

  • Validating and confirming mobile service routing, schedule allocations, and geographical dispatches within our defined Ontario operational sectors.

  • Processing financial transactions through safe e-commerce architectures and providing billing receipts, digital wear profiles, and post-service safety documentation.

  • Diagnosing specific vehicular tracking metrics, balancing values, and direct TPMS software integration criteria.

  • Complying with provincial and federal safety mandates, audit requests, and corporate legal protections under Sparky X Mobile Tire Shop.

4. Information Disclosure and Third-Party Links

We do not trade, rent, or sell your personal information to third-party commercial entities. Disclosure of data occurs strictly within the following exceptions:

  • Operational Infrastructure Partners: Regulated service platforms operating on our explicit behalf, specifically the TireConnect widget ecosystem and Stripe payment clearing gateways, solely to execute the immediate purchase order request.

  • Legal Compulsion: When requested by judicial decree, law enforcement subpoenas, or statutory obligations to protect the structural rights, physical safety, and corporate properties of Sparky X Mobile Tire Shop and its clients.

5. Security, Retention, and Legal Protections

We deploy commercial-grade electronic and operational security protocols to shield personal data against unlawful loss, unauthorized access, duplication, modification, or exposure. Your information is retained only as long as legally required to fulfill standard service tracking, financial tax audits, or corporate liability limitations under Ontario law.

6. Contact and Data Rectification

Under Canadian privacy statutes, you possess the right to review, update, or request the deletion of your personal data archive held by us. For any inquiries regarding this Privacy Policy, or to formally document an explicit media opt-out notice ahead of your appointment, please contact our corporate privacy officer through the channels provided on highvoltagetire.ca.

High Voltage Tire is a registered operational service mark of Sparky X Mobile Tire Shop. Legally enforceable in the Province of Ontario, Canada.